: Car on hold?



escobar
28-11-2007, 12:51:53
Hi people,

Ordered my R26 on Sept 20th with a delivery date of 3rd December. Got a letter approx 4/5 weeks ago saying it is on route to me. Then got a call from Renault asking for me to choose a reg plate and that the car was at the import port (this country).

I phoned today to find out if all is well to be told that there is a block on all meganes at the import port, and that the order is showing a red light!

Any idea what is going on?

thanks

Matty
28-11-2007, 12:58:45
Hi people,

Ordered my R26 on Sept 20th with a delivery date of 3rd December. Got a letter approx 4/5 weeks ago saying it is on route to me. Then got a call from Renault asking for me to choose a reg plate and that the car was at the import port (this country).

I phoned today to find out if all is well to be told that there is a block on all meganes at the import port, and that the order is showing a red light!

Any idea what is going on?

thanks

Feel for you mate as mine was on a tec block for 3 weeks, sometimes they put them on Blocks for all sorts wiperblades missing etc

Me thinks that yours could be the Isofix but would have thought that it would be sorted at the factory.

Mine was held up as some muppet at the impound centre lost the keys.

Gareth
28-11-2007, 13:08:26
I hope mine comes through okay.

sh33n
28-11-2007, 13:18:34
Really annoying, hope it isn't too much of a wait!

BlackRat250
28-11-2007, 17:36:08
Steve@wests may be able to find out

Arun
03-12-2007, 18:57:50
Yep, mine is on hold with a red light on their traffic light system thing as well. The date I have now is 15th January. Ordered it on september 29th :(

deckitout
04-12-2007, 00:46:20
Mine is aparently at teeside docks been there a week, was due Thursday now being told Monday.

scruffty
04-12-2007, 09:29:39
teeside?! :s wow thats a long way from Dieppe...

Matty
04-12-2007, 09:38:45
Mine is aparently at teeside docks been there a week, was due Thursday now being told Monday.

there the arse's that lost my keys

Gareth
04-12-2007, 11:08:32
waiting to hear about mine this week, it should be ready for collection on Monday

phildo
04-12-2007, 11:21:27
Mines still due next Tuesday with no tech blocks showing as of yesterday!!

BlackRat250
04-12-2007, 14:50:30
Anyone know why they are on hold yet?

Arun
04-12-2007, 16:36:39
Anyone know why they are on hold yet?

No, the guy who I deal with at Martin's has a great ability to forget to call me and is never around when I ring up.

:mad:

Gareth
04-12-2007, 16:41:45
who is that mate? Johnny speaks to me everytime I phone him.

Arun
04-12-2007, 17:16:34
It's Dean at Martins. I'll catch him tomorrow, be sure of that!!!

The other person I spoke to yesterday form Martins said they were gonna look into it but didn't, but a friend of mine who works for another dealership says a 225 that's just arrived to them is also under a red light till an ISOFIX problem is sorted and can't be delivered. Mine's not even in the country and my mate says he can't look into my car's case as it's a different dealership.

carrmrc96
04-12-2007, 17:35:42
I ordered my my R26 4-5 weeks ago and was told was due begining of Jan, so rang the garage to ring renault and check and said my car wont b ready now til 3rd Feb. I want my car now. lol the waiting is killing me.

BlackRat250
04-12-2007, 17:41:28
It will be worth the wait

Jono
04-12-2007, 18:06:55
I'am dealing with Peter Genari @ Martins and he's been 1st class for me.
My car has also been delayed from 11th Dec to 1st week in Jan :(

BlackRat250
04-12-2007, 18:07:33
Peter is a top bloke.

Gareth
04-12-2007, 18:16:12
mine is in, collect it Fri/Sat.

psg
04-12-2007, 18:56:00
Hi yes some are on a technical block involving isofix fittings on the rear seats, so far I have had one on block for two weeks and as yet there is no information as to when they will be ready. Answer is keep speaking to your dealer. I did e-mail renault distribution and no luck so far today, will try keep you guys posted

Peter

psg
04-12-2007, 19:00:02
Hi R26 owner 100 have checked Deans phone log he received message from you yesterday pm and did leave two voice mails today, have told him to give you another call a moment ago. If he does not manage to catch up with you this evening he is off tomorrow so do not hesitate to call me direct on 01256867206, if I am not at my desk it will divert to my mobile. If i am right and got the right person yours is January delivery and all on line at moment

All the Best

Peter

scoobydoo40
04-12-2007, 19:10:14
Excellent news then gareth.........:drool:

Arun
04-12-2007, 19:38:52
Hi R26 owner 100 have checked Deans phone log he received message from you yesterday pm and did leave two voice mails today, have told him to give you another call a moment ago. If he does not manage to catch up with you this evening he is off tomorrow so do not hesitate to call me direct on 01256867206, if I am not at my desk it will divert to my mobile. If i am right and got the right person yours is January delivery and all on line at moment

All the Best

Peter

Hi Peter,

Somehow I missed Dean's first call completely today and he had left by the time i rang back. I spoke to Andy (I think) who will look into things further for me tomorrow.

I'll try to give you a ring some time tomorrow, thanks for helping today, it's greatly appreciated that my order is being looked after.

Arun

Jono
04-12-2007, 20:23:57
Told you he was good :)

escobar
04-12-2007, 20:25:48
lol, phoned RUK today and told them I would like a little more info on this block. They asked me "what would you like RUK to do about it" to which I again stated the problem and said I would like a little more info on whats happening and when I can expect it. I have sold my car and am now have no transport.

They said they couldn't tell me the problem because they would have to speak to the dealer (E'H) to find out what the problem was. I told them that I didn't have a problem with the dealer - I just want to know whats happening. They said when they find out from the dealer they will call me tomorrow.:wtf:

Let me get this right: The car has been blocked by who i would imagine are Renault not Evans Halshaw! however they cant tell me why they block a car and a possible release time and need to find out from the dealer!!

Hope they dont give the dealer Jip as the lady (Liz) has been a fantastic help to me and I would recommend her to anyone. She has done her best to find out for me and is pretty much in the dark like myself.

This is a really strange experience - no one knows the situation for the progress for a car. it's like the twilight zone.:funnysh1t:

Gareth
04-12-2007, 20:32:25
Excellent news then gareth.........:drool:

yeah, its EARLY!! :scared:

:cheers:

deckitout
05-12-2007, 10:49:19
Yahooooo dealer tells me mine is in transport (left Teeside) and showing due in today, so this weekend may still be on. Yah feckin hooooo

carrmrc96
05-12-2007, 11:20:05
stop rubbing it in, just cos ur car is not delayed like some of ours! lol :flipoff:

BlackRat250
05-12-2007, 12:11:54
Lol, Well ive got mine :)

rub it in !!

Gareth
05-12-2007, 13:20:09
I'm collecting mine on Friday.

phildo
05-12-2007, 16:51:24
Mine's here too.... just sorting insurance to tax it and collect on Wednesday :)

Gareth
05-12-2007, 16:55:51
already sorted my insurance out ;) lol.

Renault insurance were great, can't insure a Renault Sport unless your 30, you'd think they could have told me that once they had taken my DOB & car details, rather than put me on hold for 10 minutes then tell me.

phildo
05-12-2007, 19:23:11
I didn't even bother shopping around... Direct Line wanted £29 extra to change to the R26 from the 225, that's for 11 months remaining and includes £15 admin fee

deckitout
05-12-2007, 19:43:38
Pick mine up Friday, did the 7 day free insurance thingy to get the car taxed, my insurance is cheaper than my 182, work that out, apparently 182's are more nickable lol.

Gareth
05-12-2007, 19:47:15
I'm not changing insurance, but my insurance company won't cover both cars on the collection day (Greenlight), so i've had to take out a seperate insurance policy for the day (because of the ghey Renault insurance).

escobar
05-12-2007, 21:14:17
Oh dear - neither Renault or the dealer can tell me when I can expect the car problem to be fixed. So no closer to getting a delivery date. It's only been in the country 5+ weeks :bonkers:

Infact - they can't even tell me what the problem is!! they can't even find out what's what!:detective:

This get's more frustrating by the minute!!

Gareth
05-12-2007, 22:19:48
feel for you dude, that's awful.

escobar
06-12-2007, 18:18:53
Turns out the problem is to do with a turbo pipe. No idea when it will be fixed as they are awaiting info from France - and don't know when they will get an update from RSport:cussing:

Matty
06-12-2007, 18:20:25
It will be worth the wait i had to wait 2 weeks for them to find the Keys, all forgotten when i pressed the Start Button

Arun
10-12-2007, 20:10:47
Good news, I received the word from Peter G that production of my car has started as of today. Unfortunately the delivery date is still showing as Jan 23rd. Bring it on!!

BlackRat250
10-12-2007, 20:11:35
It will be worth it

carrmrc96
10-12-2007, 21:00:41
Not fair, u get yours a week later then me! lol.

Arun
10-12-2007, 21:28:25
Considering it's been ordered since 29th Sept, i've got used to waiting, i just know it'll be worth it!

carrmrc96
11-12-2007, 00:50:34
soz i meant u get urs a week earlier than me. lol I ordered mine on 2nd November, told it was due in the 1st week of Jan and told last week its been delayed to the 3rd Feb.

Arun
11-12-2007, 11:59:04
ah ok, I did think it was odd that you were complaining you get your car before me!!

Arun
19-12-2007, 16:46:19
Well, after all the waiting Mr Genari has informed me that my R26 is suddenly at the import centre, and may be with them on or before the 3rd of Jan. I'm very very happy!!!

Gareth
19-12-2007, 16:47:35
He was talking to me yesterday about yours, glad its almost here.

Arun
19-12-2007, 16:53:25
You and me both, Gareth!! Are you often popping into the Dealership, then?

carrmrc96
19-12-2007, 23:39:51
LOL, glad im not the only one who was got to wait longer 4 their car. only joking. bet u cant wait 2 get, i know i cant.

Gareth
20-12-2007, 09:33:53
You and me both, Gareth!! Are you often popping into the Dealership, then?

I have been over the last two weeks, I've had to make 3 return trips to have problems sorted out, hopefully all is good now though. (Bearing in mind the dealership is a 60 mile round trip for me)

Arun
20-12-2007, 12:20:05
At least it's sorted now. I'll be coming from Essex so hopefully i'll only be going once, fingers crossed.

Gareth
20-12-2007, 13:33:20
just be sure to check the bases of your Recaros have all the paint on them!!

Arun
21-12-2007, 14:22:44
Well, it's arrived at the dealership now! Gonna go have a look at it on sunday at the pound, i've sorted insurance for the estimated pick up date of 3rd Jan so will have to wait till then!! No problem really, i can wait a little longer :)