: Car on hold?
escobar 28-11-2007, 12:51:53 Hi people,
Ordered my R26 on Sept 20th with a delivery date of 3rd December. Got a letter approx 4/5 weeks ago saying it is on route to me. Then got a call from Renault asking for me to choose a reg plate and that the car was at the import port (this country).
I phoned today to find out if all is well to be told that there is a block on all meganes at the import port, and that the order is showing a red light!
Any idea what is going on?
thanks
Matty 28-11-2007, 12:58:45 Hi people,
Ordered my R26 on Sept 20th with a delivery date of 3rd December. Got a letter approx 4/5 weeks ago saying it is on route to me. Then got a call from Renault asking for me to choose a reg plate and that the car was at the import port (this country).
I phoned today to find out if all is well to be told that there is a block on all meganes at the import port, and that the order is showing a red light!
Any idea what is going on?
thanks
Feel for you mate as mine was on a tec block for 3 weeks, sometimes they put them on Blocks for all sorts wiperblades missing etc
Me thinks that yours could be the Isofix but would have thought that it would be sorted at the factory.
Mine was held up as some muppet at the impound centre lost the keys.
Gareth 28-11-2007, 13:08:26 I hope mine comes through okay.
sh33n 28-11-2007, 13:18:34 Really annoying, hope it isn't too much of a wait!
BlackRat250 28-11-2007, 17:36:08 Steve@wests may be able to find out
Yep, mine is on hold with a red light on their traffic light system thing as well. The date I have now is 15th January. Ordered it on september 29th :(
deckitout 04-12-2007, 00:46:20 Mine is aparently at teeside docks been there a week, was due Thursday now being told Monday.
scruffty 04-12-2007, 09:29:39 teeside?! :s wow thats a long way from Dieppe...
Matty 04-12-2007, 09:38:45 Mine is aparently at teeside docks been there a week, was due Thursday now being told Monday.
there the arse's that lost my keys
Gareth 04-12-2007, 11:08:32 waiting to hear about mine this week, it should be ready for collection on Monday
phildo 04-12-2007, 11:21:27 Mines still due next Tuesday with no tech blocks showing as of yesterday!!
BlackRat250 04-12-2007, 14:50:30 Anyone know why they are on hold yet?
Anyone know why they are on hold yet?
No, the guy who I deal with at Martin's has a great ability to forget to call me and is never around when I ring up.
:mad:
Gareth 04-12-2007, 16:41:45 who is that mate? Johnny speaks to me everytime I phone him.
It's Dean at Martins. I'll catch him tomorrow, be sure of that!!!
The other person I spoke to yesterday form Martins said they were gonna look into it but didn't, but a friend of mine who works for another dealership says a 225 that's just arrived to them is also under a red light till an ISOFIX problem is sorted and can't be delivered. Mine's not even in the country and my mate says he can't look into my car's case as it's a different dealership.
carrmrc96 04-12-2007, 17:35:42 I ordered my my R26 4-5 weeks ago and was told was due begining of Jan, so rang the garage to ring renault and check and said my car wont b ready now til 3rd Feb. I want my car now. lol the waiting is killing me.
BlackRat250 04-12-2007, 17:41:28 It will be worth the wait
I'am dealing with Peter Genari @ Martins and he's been 1st class for me.
My car has also been delayed from 11th Dec to 1st week in Jan :(
BlackRat250 04-12-2007, 18:07:33 Peter is a top bloke.
Gareth 04-12-2007, 18:16:12 mine is in, collect it Fri/Sat.
Hi yes some are on a technical block involving isofix fittings on the rear seats, so far I have had one on block for two weeks and as yet there is no information as to when they will be ready. Answer is keep speaking to your dealer. I did e-mail renault distribution and no luck so far today, will try keep you guys posted
Peter
Hi R26 owner 100 have checked Deans phone log he received message from you yesterday pm and did leave two voice mails today, have told him to give you another call a moment ago. If he does not manage to catch up with you this evening he is off tomorrow so do not hesitate to call me direct on 01256867206, if I am not at my desk it will divert to my mobile. If i am right and got the right person yours is January delivery and all on line at moment
All the Best
Peter
scoobydoo40 04-12-2007, 19:10:14 Excellent news then gareth.........:drool:
Hi R26 owner 100 have checked Deans phone log he received message from you yesterday pm and did leave two voice mails today, have told him to give you another call a moment ago. If he does not manage to catch up with you this evening he is off tomorrow so do not hesitate to call me direct on 01256867206, if I am not at my desk it will divert to my mobile. If i am right and got the right person yours is January delivery and all on line at moment
All the Best
Peter
Hi Peter,
Somehow I missed Dean's first call completely today and he had left by the time i rang back. I spoke to Andy (I think) who will look into things further for me tomorrow.
I'll try to give you a ring some time tomorrow, thanks for helping today, it's greatly appreciated that my order is being looked after.
Arun
escobar 04-12-2007, 20:25:48 lol, phoned RUK today and told them I would like a little more info on this block. They asked me "what would you like RUK to do about it" to which I again stated the problem and said I would like a little more info on whats happening and when I can expect it. I have sold my car and am now have no transport.
They said they couldn't tell me the problem because they would have to speak to the dealer (E'H) to find out what the problem was. I told them that I didn't have a problem with the dealer - I just want to know whats happening. They said when they find out from the dealer they will call me tomorrow.:wtf:
Let me get this right: The car has been blocked by who i would imagine are Renault not Evans Halshaw! however they cant tell me why they block a car and a possible release time and need to find out from the dealer!!
Hope they dont give the dealer Jip as the lady (Liz) has been a fantastic help to me and I would recommend her to anyone. She has done her best to find out for me and is pretty much in the dark like myself.
This is a really strange experience - no one knows the situation for the progress for a car. it's like the twilight zone.:funnysh1t:
Gareth 04-12-2007, 20:32:25 Excellent news then gareth.........:drool:
yeah, its EARLY!! :scared:
:cheers:
deckitout 05-12-2007, 10:49:19 Yahooooo dealer tells me mine is in transport (left Teeside) and showing due in today, so this weekend may still be on. Yah feckin hooooo
carrmrc96 05-12-2007, 11:20:05 stop rubbing it in, just cos ur car is not delayed like some of ours! lol :flipoff:
BlackRat250 05-12-2007, 12:11:54 Lol, Well ive got mine :)
rub it in !!
Gareth 05-12-2007, 13:20:09 I'm collecting mine on Friday.
phildo 05-12-2007, 16:51:24 Mine's here too.... just sorting insurance to tax it and collect on Wednesday :)
Gareth 05-12-2007, 16:55:51 already sorted my insurance out ;) lol.
Renault insurance were great, can't insure a Renault Sport unless your 30, you'd think they could have told me that once they had taken my DOB & car details, rather than put me on hold for 10 minutes then tell me.
phildo 05-12-2007, 19:23:11 I didn't even bother shopping around... Direct Line wanted £29 extra to change to the R26 from the 225, that's for 11 months remaining and includes £15 admin fee
deckitout 05-12-2007, 19:43:38 Pick mine up Friday, did the 7 day free insurance thingy to get the car taxed, my insurance is cheaper than my 182, work that out, apparently 182's are more nickable lol.
Gareth 05-12-2007, 19:47:15 I'm not changing insurance, but my insurance company won't cover both cars on the collection day (Greenlight), so i've had to take out a seperate insurance policy for the day (because of the ghey Renault insurance).
escobar 05-12-2007, 21:14:17 Oh dear - neither Renault or the dealer can tell me when I can expect the car problem to be fixed. So no closer to getting a delivery date. It's only been in the country 5+ weeks :bonkers:
Infact - they can't even tell me what the problem is!! they can't even find out what's what!:detective:
This get's more frustrating by the minute!!
Gareth 05-12-2007, 22:19:48 feel for you dude, that's awful.
escobar 06-12-2007, 18:18:53 Turns out the problem is to do with a turbo pipe. No idea when it will be fixed as they are awaiting info from France - and don't know when they will get an update from RSport:cussing:
Matty 06-12-2007, 18:20:25 It will be worth the wait i had to wait 2 weeks for them to find the Keys, all forgotten when i pressed the Start Button
Good news, I received the word from Peter G that production of my car has started as of today. Unfortunately the delivery date is still showing as Jan 23rd. Bring it on!!
BlackRat250 10-12-2007, 20:11:35 It will be worth it
carrmrc96 10-12-2007, 21:00:41 Not fair, u get yours a week later then me! lol.
Considering it's been ordered since 29th Sept, i've got used to waiting, i just know it'll be worth it!
carrmrc96 11-12-2007, 00:50:34 soz i meant u get urs a week earlier than me. lol I ordered mine on 2nd November, told it was due in the 1st week of Jan and told last week its been delayed to the 3rd Feb.
ah ok, I did think it was odd that you were complaining you get your car before me!!
Well, after all the waiting Mr Genari has informed me that my R26 is suddenly at the import centre, and may be with them on or before the 3rd of Jan. I'm very very happy!!!
Gareth 19-12-2007, 16:47:35 He was talking to me yesterday about yours, glad its almost here.
You and me both, Gareth!! Are you often popping into the Dealership, then?
carrmrc96 19-12-2007, 23:39:51 LOL, glad im not the only one who was got to wait longer 4 their car. only joking. bet u cant wait 2 get, i know i cant.
Gareth 20-12-2007, 09:33:53 You and me both, Gareth!! Are you often popping into the Dealership, then?
I have been over the last two weeks, I've had to make 3 return trips to have problems sorted out, hopefully all is good now though. (Bearing in mind the dealership is a 60 mile round trip for me)
At least it's sorted now. I'll be coming from Essex so hopefully i'll only be going once, fingers crossed.
Gareth 20-12-2007, 13:33:20 just be sure to check the bases of your Recaros have all the paint on them!!
Well, it's arrived at the dealership now! Gonna go have a look at it on sunday at the pound, i've sorted insurance for the estimated pick up date of 3rd Jan so will have to wait till then!! No problem really, i can wait a little longer :)
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